We kindly request that all cancellations are made via email (firstname.lastname@example.org).
In the event of a cancellation, we will issue you with a cancellation confirmation email as soon as possible. Please note, however, that until you receive this confirmation email, your booking is still considered active.
Tickets are non-refundable once booked.
Should your services exceed the amount of hours you have already paid for, we will require authorization to charge the outstanding amount.