Covid Health and Safety Measures and Flexible Cancellation Policy

Health & Safety Measures

Daily antiviral disinfection is compulsory for all hotels, cars, trains, buses and rented vehicles.
Mask-wearing is obligatory indoors and in crowds for all personnel and clients.
Clients are encouraged to make use of hand sanification gel, to wear masks even out-door when necessary and to follow social distancing measures during activities and transportation.
Contactless ticket redemption is available.
Temperature checks are carried out at the entrance to all attractions and museums. Anyone with a temperature exceeding 37.5 degrees will be denied entry.
All private drivers are required by law to carry Covid-free test certification.
All public facilities (e.g. museums, bars, restaurants and shops) have now reopened on the condition they follow social distancing and sanification regulations, keeping each vehicle and venue vacant between travelers.
Police checks are in operation to ensure compliance with these rules.

How we’re playing our part

We have reduced the number of participants for each activity and tour we organize.
We perform routine environmental disinfection of frequently touched surfaces in the workplace, such as workstations, telephones, keyboards and doorknobs.
We are encouraging a balance of remote and office working.
We insist any employees showing symptoms stay at home and do not return to work until the CDC criteria to leave home isolation have been met.
We have ensured that our sick leave policies are flexible and consistent with public health guidance and that employees are aware of and understand these policies.
We encourage hand hygiene for employees, customers, and visitors and provide tissues, soap and water near the entrance and hand washing for our locations.

Flexible Cancellation Policy

Peace of mind for your Italian adventure

Cancellations made 7 to 2 days prior to the scheduled service are subject to a 50% penalty fee. No-shows or cancellations made within 48 hours of the scheduled service are subject to a 100% penalty fee. All tickets are purchased in advance and are therefore non-refundable.

Hotels and other accommodation adhere to – and are responsible for – their own cancellation policies, which we will communicate at the time of booking.

We kindly request that all cancellations are made via email (info@italywithclass.com).

For more information, contact us via the methods below.

OFFICE PH. (+39) 06 9451 6240 INFO@ITALYWITHCLASS.COM